Collecting Debug Information for Support

Evidentia Logs on PC

Evidentia automatically maintains 5 days of log files on your PC or Mac under your home directory.  File size is restricted so as not to consume too much disk space

When requested by support, email the files in the evidentia-log directory to support@evidentiasoftware.com.  

 

Support only needs the files ending in html.

Evidentia logs on Mac

As always, thank you for your patience.

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