Resetting Evidentia

WARNING! Following these steps WILL wipe out all your data! Your attachments will NOT be touched. If at all possible, create a backup before following these instructions! Data saved in the cloud will NOT be affected by following these steps.
Resetting Evidentia on Windows
Open a command screen

In the command screen, enter the command below, and Evidentia will start 'fresh'
32bit Windows: "C:\Program Files (x86)\Evidentia3\Evidentia3.exe" --reset
64bit Windows: "C:\Program Files\Evidentia3\Evidentia3.exe" --reset
Resetting Evidentia on a Mac
Open a terminal screen

In the terminal screen, enter the command below, and Evidentia will start 'fresh':
/Applications/Evidentia3.app/Contents/MacOS/Evidentia3 --reset
Resetting Evidentia on Linux
In the terminal screen, enter the command below, and Evidentia will start ‘fresh’
/opt/evidentia3/evidentia3 --reset
Still having Issues?
Using Dropbox?
If you are using Dropbox, and after syncing to the new database the problem comes back, there is a problem with the copy of the database on Dropbox. Contact us and we will help you sort it out.